product nameutility benchFAQQ1: What is your payment
term?T/T 30% Deposit Payment before production, 70% Balance Payment
against B/L Copy.Q2: Can you accept 100% L/C at
sight?Our regular payment term is T/T 30% deposit, balance 70% against B/L copy.
95% of customers use this method.It is also acceptable for T/T 30%
deposit, balance 70% by L/C at sight (But with US$300 extra cost),
this is because L/C is really causing very high banking commission
for us. For your reference, T/T only cost US$20-50 each time, but
L/C will cost us around US$300 each time.Q3: What is your delivery
time if I order from you?Normally, our delivery time will be
40~45days after P/I is confirmed & deposit is received.Q4: Can you
accept mixed container orders, for example, 2 or 3 models in
1*20'?For your reference, normally our quoted price for fitness
equipment is for 1*20' each model. As this is your first trial
order, it's OK for us to mix 2 models in one container.Q5: Can
you change the product's color? It's OK to change the
product's color based on your requirement. If you need it, we can
also send you some color design options for you to choose from. We
are focusing on creating something special to keep our customers
unique on the market.Q6: Can you put our Logo on Products?It's
acceptable for OEM orders, please kindly send us your logo design.
We will make Logo designs on products and cartons for your
reference.Q7: We would like to use the color box for our Treadmill,
can you do that?Normally, we will use standard 5 layers of the
brown carton to pack our product.Color Box will cause the extra
cost for sure. We are using the color boxes for some of the
promotion orders(Minimum 1000pcs) in the past. So we would really
appreciate it if you can advise the estimated order quantities so
that we can check the extra cost for you.Q8: What is your Spare
Parts policy?We will provide 1% Free Consumable Spare Parts
together with each container. Additionally, most professional
customers will also order some spare parts in stock for easy
service.Q9: If we have any problem when we receive your Treadmill,
how can I deal with it?If you have any defective of our product, we
will offer free spare parts from our side.BTW, we also need our
customers to help us to take pictures or videos, so that we can
study, feedback on the reason, offer solutions and keep improving
in future shipments.Q10: Can you provide the sample for the
test?Sure./* January 22, 2024 19:08:37 */!function(){function
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