After Sales Service Our Advantages
Product Information
Certification CUPC & WELS & KC & CE &
ACSMaterial Stainless SteelCasting process Gravity
castingGuarantee 10 yearsCartridge 35mm ceramic
cartridgeLifetime 500,000 times open and
closeSurface BrushedMore colors choice Matte Black |White
|Gold |Rose Gold |White&gold color and so on Salt spray
test24 hoursSalt spray testWater mixer ≥ 18L/minAir Pressure
Testing0.8MPAWater pressure testing0.05Mpa-0.8Mpa Detailed
Photos FAQ FAQ: Q1: What is the Warranty for
the faucets?Answer 1: For the faucets, we have 5 years warranty.If
any quality problems on our side were found in this period, we will
send you the replacement in your next new order. Q2: What is
your MOQ?Answer 2: 100pcs each model while we accept less quantity
at the beginning of our cooperation so that you can test our
product quality before normal order. Q3: What type of cartridges
you provide and the lifetime?Answer 3: We provide ceramic
cartridges mainly including Spain Sedal & Taiwan KCG Cartridge:
500,000 times open and close. Q4: What about the delivery
time? Answer 4: It takes about 15 days for trial order
quantity less than 1000pcs. 20ft container is 30-45days; 40ft
container is 45-60 days. Q5: How can we get the sample to check
quality? And how many days?Answer 5: You can order one or few pcs
sample to check our product quality firstly. It can be ready within
3 days once we receive the sample payment. Q6: Do you charge for
samples and freight?Answer 6: As per our company policy, the
samples and freight will be on customer's account while sample
charges will be returned to you in your First official order. Q7:
Is there cheap shipping cost to import to our country?Answer 7: For
small order, express will be best; For bulk order, sea shipment is
the best but takes a longer time; For urgent orders, we suggest by
air. Q8: Can we get support if we have our own market
position?Answer 8: Please inform us your detailed schedule on your
market demand. Q9: Can your factory print our logo/brand on
the product? Our factory can laser print customer's logo on
the product with the permission from customers. Customers need to
provide us a logo usage authorization letter to allow us to print
customer's logo on the products. Q10. Can we use our own
shipping agent? Sure. /* January 22, 2024
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