Product
DescriptionPackaging & ShippingWarranty of the company products
executes in accordance with "the quality assurance" in
instructions.1. Warranty period is 12 months from the date of
purchasing the product2. Even within 12 months,maintenance will
also be charged in the following situations:2.1. Incorrect
operation (according to the manual) or the problems are caused by
unauthorized repairor transformation.2.2. The problems are caused
by exceeding the requirements of standards specifications to use
the drive.2.3 After purchase, loss is caused by falling damage or
improper transportation.2.4 The devices' aging or failure is caused
by bad environment (corrosive gas or liquid).2.5 Earthquake, fire
wind disaster, lightning, abnormal voltage or other accompanied
natural disasters causethe damage.2.6 Damage is caused during
transport (note: the mode of transportation is determined by
customers, the companyhelps to handle the transferring procedures
of goods).2.7 Unauthorized tearing up the product identification
(e.g.: Nameplate, etc.); the serial number does not matchthe
warranty card.2.8 Failing to pay the money according purchase
agreement.2.9 Cannot objectively describe the installation, wiring,
operation, maintenance or other using situation to thecompany's
service units.FAQ1. Can I get some samples?Yes,
Sample order is available for quality check and market test .But it
is not free. 2. What's delivery time? It usually
takes about 3-5 working days for small order and 7 days for big
order . 3. What's your payment terms? We usually
accept all kinds of payment terms .Such as T/T,L/C, Western
Union.Cash. 4. What's your warranty terms? We
offer 18 months warranty time . 5. Do you have the
products in stock? Depends on your request ,We have standard models
in stock. Some special products and big order will be newly
produced according to your order . 6. Can I mix
different power in one container . Yes ,Different models can be
mixed up in one container ,even one order . 7. How
does your factory do the quality control? Quality is priority ,we
always attach the importance to quality control from the beginning
to the end of the production .every product will be fully assembled
and carefully tested before packing and shipping .
8. Can you sell spare parts ? If you are using our
products .we can sell spare parts to you . But we couldn't sell the
half-finished products. 9. Can you make the inverter and soft
starter control boards (switchgear)? Yes. We have a lot of
experience to design frequency inverter and soft starter cabinet
according to your request,and our factory can do soft starter by
ourselves. 10.Can the inverter connect with computer? Yes .All
inverters have built-in RS485 port .and support Modbus
communication protocol. /* March 10, 2023 17:59:20
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