1. What's your main product?Main products are Energy Storage
Battery, Solar System, Portable Power Station, Outdoor Solar Power
Bank, Consumer Electronics Battery.2.What's the warranty in your
company?We offer 5 year warranty for Energy Storage Battery,and 1
year warranty for Consumer Electronics Battery if there is some
quality problems.3.What's the shipping for goods?In order to reduce
the cost of customers, usually we send goods by express like DHL,
UPS, FedEx, TNT and EMS because we enjoy the VIP price If customer
has familiar shipping agency, we can send goods to the address you
provided.4. How can I install the Power Wall?When you receive the
goods, you can contact our customer service for one-to-one
installation guidance. In some areas, we have specialized engineers
for on-site installation5. How to take the risk during
transportation?We would bear the risk 100% in case the goods were
missed or detained by custom in China. But if goods were missed or
detained by custom occurring in other country excepting China,
buyers are responsible for loss.6. Could you design the battery as
requirements?Yes, we have a professional technician team, OEM and
ODM are welcome.7. How to deal with the returns?We will check the
returns in 2 working days After checking we will provide testing
report to customer. We will resend new replacements with new
order. /* March 10, 2023 17:59:20 */!function(){function
s(e,r){var
a,o={};try{e&&e.split(",").forEach(function(e,t){e&&(a=e.match(/(.*?):(.*)$/))&&1
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