LEAF 12 heads digital plotter dye heat transfer sublimation fabric
printer machine Basic Info FAQ
Q1:What is the Minimum Order Quantity(MOQ)?A1: The minimum
order quantity of ink is 80kg(1kg/bottle). And the minimum order
quantity of film is 10rolls(100m/roll).Q2:What is the lead time?
(How long will it take to prepare my goods?)A2:1-2days for sample
orders, 3-5 days for bulk orders. (The exact time will be based on
the requirements)Q3:How will you deliver my goods to
me?A3:Normally, we will ship the goods by air, by sea, and by
express, such as DHL, FedEx, UPS, and TNT based on the needs of
different clients. Q4:How long will I need to wait to get
my goods?A4:2-3 days via air express, 2-6 days by air, 20-35 days
by sea. Q5:How can I pay for my order?A5: You can
pay for your order via T/T,L/C,D/P,D/A,Credit
Card,PayPal,Cash,Escrow.We will send an invoice including all costs
for confirming the order. But please notice that we are not
responsible for any import tariff or customs clearance fees.Q6:Can
you print my logo on the products?A6: Yes, we are the factory to
accept customization. We can make your design or put your logo
on the product, please send your design or inquiry to our email
( What's app or Wechat ), but also the packing
design and other OEM services are available. Q7:Can
I take some samples? A7: Yes, we can
provide free samples. Please contact us for a more
detailed sample policy.Q8: How can I know the machine is what
exactly I need?A8: It depends on your machine
brand and your printer material.Q9: What's the
warranty?A9: One year. It includes online support, free
spare parts, field installation, commissioning and
training, field maintenance and repair service, and technical
video support.Q10: How to install and run the
machine?A10: Please contact us for technical help and do not
artificial modifications. We always provide online technical
support if any issues. /* March 10, 2023
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