Product DescriptionProduct Parameters Detailed
Photos Scenario Company
ProfileFAQ Q1: Are you a manufacturer or a trading
company?A: We are a manufacturer, with R&D and high
standard production workshop;Q2: Do you have the MOQ
request?A: Normally MOQ is 300pcs, but we can do customized
items in less quantity;Q3: What's the production lead time?The lead
time is 3-7 working days for samples, and 10-15 working
days for bulk orders. It depends on the styles and designs you
choose;Q4: What is the warranty time for your products? If any is
broken, what I will do?A: years warranty for most of our
products. During warranty time, we will arrange a new replacement
for broken items free of charge.Q5: Can I get OEM/ODM customized
products for special applications?A: Of course, we provide OEM
and ODM service, design and produce as per customers' requirements.
For example, different lengths, diameters, different voltages,
and higher lumen efficiency of led, IP Class, etc.Q6:Can you share
a full product file when needed (spec sheet, IES file, HQ photos of
product and application)?A: yes, we have a laboratory with
test equipment, so that we can provide IES.and we take HQ products
picture and application scenarios for you.Q7: What kind of payment
methods do you accept?A: T/T, West Union, and Paypal.Q8: What
kind of shipping methods do you use?A: Sea/Air, and
International Express ( 3-7 working days delivered): DHL, UPS,
FEDEX, EMS, TNT.
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